Refund policy

At Fred Jones Global, we are committed to delivering high quality digital products, teachings, and resources designed to provide value and transformation.

Due to the nature of digital content and instant access products, all sales are considered final once the product has been delivered or accessed.

Digital Products (eBooks, Courses, Downloads, Teachings)
Because digital products cannot be “returned,” we do not offer refunds on digital purchases. Please review all product descriptions carefully before purchasing.

Physical Products (If Applicable)
If you receive a damaged or defective physical item, you must contact us within 7 days of delivery with photo proof. We will gladly offer a replacement or store credit where applicable.

Refund Exceptions
Refunds may only be considered in rare cases such as:

• Duplicate charges

• Technical errors preventing access (verified by our team)

Unauthorized disputes or chargebacks without contacting support first may result in account restrictions.

Customer Responsibility
By completing a purchase, you acknowledge that you understand the nature of the product and agree to these terms.

Support Contact
For support inquiries, please contact:
fredjoejones@gmail.com
(Response time: 24–72 business hours)

Fred Jones Global reserves the right to update this policy at any time to protect the integrity of our products and services.