Shipping policy

Thank you for shopping with Fred Jones Global. We are committed to delivering your products in a timely and professional manner.

Digital Products Delivery
All digital products (including eBooks, downloads, teachings, and digital resources) are delivered electronically.
Once your purchase is complete, you will receive instant access via email or download link.
No physical shipping is required for digital products.

If you do not receive your digital product within 15 minutes of purchase, please check your spam/junk folder or contact support.

Physical Product Shipping (If Applicable)
For physical items such as merchandise, books, or branded products, orders are processed within 2–5 business days (excluding weekends and holidays).

Shipping times may vary depending on your location:

Shipping timelines are estimates and not guaranteed.

Order Processing
Orders are processed after payment is successfully confirmed.
You will receive a confirmation email once your order has been placed and another notification when your item has shipped (if applicable).
Shipping Delays
Fred Jones Global is not responsible for shipping delays caused by:

Please ensure your shipping details are accurate at checkout.

Incorrect Address Policy
If an incorrect address is entered at checkout, we are not responsible for lost packages. Address changes must be requested within 24 hours of placing the order.
Lost or Stolen Packages
Fred Jones Global is not liable for packages marked as “Delivered” by the carrier. If your package is lost or stolen, please contact the shipping carrier directly and notify our support team.
Contact Information
For any shipping or delivery questions, please contact:
Support Email: fredjoejones@gmail.com
Brand: Fred Jones Global

Response Time: 24–72 business hours.